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Contact Support

Find answers from our Support team or check out additional Support resources.

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Before you send us a message, please consider the following resources.

Community

K2 has a vibrant community, full of customers, partners, and experts who can answer your questions.

K2 Knowledge Center

Documentation, downloads, knowledge base, and more, available here.

Customer Portal

Access the K2 Customer Portal to administer your users, submit tickets, or request license keys.

General questions

Still need assistance? Fill out our form and let us know how we can help you.

Let us know how we can help

Regional support hours and holiday schedules

Customer support is available Monday - Friday in all regions.

Americas
06:00 - 17:00 (UTC-8:00) 

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day 

P +1 877 822-5552 
P +1 425 201-1942 

UK and Europe
08:30 - 17:30 (UTC) 

New Year's Day 
Good Friday 
Easter Monday 
Early May Bank Holiday 
Spring Bank Holiday 
Summer Bank Holiday 
Christmas Day 
Boxing Day 

P +44 (0) 208 971-3450 

Middle East and Africa
08:00 - 17:00 (UTC +2:00)

New Year’s Day 
Human Rights Day 
Good Friday 
Family Day 
Freedom Day 
Worker’s Day 
Election Day 
Youth Day 
National Women’s Day 
Heritage Day 
Day of Reconciliation 
Christmas Day 
Day of Goodwill 

P +27 (0) 11 675 1175
F +27 (0) 11 675 1664 

APAC
09:30 - 18:00 (UTC +8:00) 

New Year's Day 
Chinese New Year 
Good Friday 
Labor Day 
Vesak Day 
National Day 
Hari Raya Puasa 
Hari Raya Haji 
Deepavali 
Christmas Day 

P +65 3158 8990