Welcome to this website, a service of SourceCode Technology Holdings, Inc. and its subsidiaries (collectively, "SourceCode"). This statement describes the privacy practices we use on this website and with information collected by or provided to SourceCode, including:
- The categories of personally identifiable information about you that may be collected and how that information is used
- The categories of persons or entities with whom the information may be shared
- The choices that are available to you regarding collection, use, and distribution of the information you provide
- How you can opt in or out of SourceCode promotional e-mail
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information
- How you can review and request changes to the information
- How we notify visitors and users of this website of changes to this privacy statement
Questions regarding this statement should be directed to SourceCode Technology Holdings, Inc. through one of the Contact Us forms you will find on the website.
INFORMATION COLLECTED FROM WEBSITE AND USE
What kind of personally identifiable information do we collect from our website?
SourceCode collects two types of information from this website: (1) information voluntarily supplied by visitors to and users of the website, and (2) tracking information recorded as visitors and users navigate through the website. Some of this information is personally identifiable information (for example, your name, address, telephone number, and e-mail address), but much of it is not. Personally identifiable information is information that identifies a particular person.
To make use of some features on our website, visitors and users need to register and provide certain information as part of the registration process. We may ask, for example, for your name, e-mail address, street address, zip code, and, company name. The information you supply may be needed to complete the particular function of the website you are interacting with, or may help us to offer you more personalized features, to make the website more useful to you. If you agree, our systems will remember some of this information the next time you log in and use our website by installing a cookie on your computer, but you can always review and change your information.
The more you tell us about yourself, the more value we can offer you. Supplying this information is entirely voluntary. When you submit any personally identifiable information over this website, SourceCode (i) may use the information for the purposes described at the time you submit it and (ii) may use the information to contact you to make you aware of other products and services of interest. Of course, if you want to remain completely anonymous, you're still free to take advantage of the publicly available content on our website without registration.
What do we do with website data?
To help make our website more responsive to the needs of our users and visitors, we use a standard feature of browser software called a "cookie." SourceCode uses session-based cookies to track the pages on our website visited by our users. We can build a better website if we know which pages our users are visiting and how often. Certain non-personally identifiable information about visitors to this website is recorded. This information is used primarily to tailor and enhance visitors' experience using the website. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of our website and determine which products and sections are the most popular with website visitors.
INFORMATION COLLECTED FROM OTHER SOURCES AND USE
What other kinds of personally identifiable information do we collect?
SourceCode also collects personally identifiable information throughout the course of its normal day-to-day activities, as needed to provide its service. Some examples of these types of collections could be for business related purposes, such as billing, and services delivery; or in an effort to provide promotional and direct marketing offerings, such as tradeshow registrations or trial services.
Information provided for these services are voluntarily provided to SourceCode and will only be used for the purposes indicated or in order to provide the expected service or promotional notifications.
How do we manage information that is provided to SourceCode?
We respect your privacy and consider the personally identifiable information you provide to be confidential. All information provided to us is securely stored within our information systems with limited access provided to approved SourceCode employees. Personal information will never be sold to third parties but may be stored in an outside service, such as Salesforce, as necessary for SourceCode to conduct business activities. Any outside service that is used by SourceCode will be evaluated for security before being utilized.
In order to serve you more effectively we may sometimes disclose personally identifiable information about you to our affiliates or to others who work for us, or in response to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims.
Where can visitors and users go to opt in or out of SourceCode promotional e-mail?
You may choose to receive, or not receive, promotional e-mails about SourceCode's products and services by going to the Internet web page located on the Contact us form and following the instructions there.
All information gathered by SourceCode operations and from our website is stored within a database accessible only to SourceCode. However, as effective as any security measure implemented by SourceCode may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet. If you don't want us to know any particular information about you, don't include it in anything that you submit or post to this website or send to us in e-mail.
CHANGES TO INFORMATION
You may review and change information that you provide to us through this website by returning to the pages where you entered it, and reviewing or changing the information directly. Any other changes can be made by submitting a request through our “Contact Us” form.
CHANGES TO THIS PRIVACY STATEMENT
DATA STORED IN OUR MANAGED CLOUD INSTANCES
In addition or data that is collected and controlled by SourceCode, there are users of our K2 Cloud service that maintain the ability to store data created during the use of the SaaS product within their cloud instances in Azure. Customers of K2 Cloud retain all effective control of their data that is provided to, or linked from, their K2 Cloud service.
As K2 does not control this data and has very limited access for supporting purposes only any requests for corrections or copies of data should be directed at the K2 Cloud customer. End users should contact customer directly with any questions on the method in which their data is processed using the K2 Cloud solution.
CONCERNS OR QUESTIONS
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Effective: October 23, 2017