Improving Your Customer Care Process

Start Date: 8/8/2017 9:30:00 AM
End Date: 8/8/2017 10:15:00 AM
Location: Online
Time: 8/8/2017 9:30:00 AM to 8/8/2017 10:15:00 AM

Event Highlights

The customer is king! Every business relies on customers of all types, and managing those relationships is incredibly important. Hence the reason CRM tools like Salesforce and Dynamics CRM have grown so popular for ensuring that your customers get the best experience possible. However, managing those customer relationships and the many engagements you have with them can be cumbersome and complicated.

Despite the many digital tools that exist, there are a lot of companies that still rely on paperwork and paper-based processes to manage customer experiences. And the longer paper processes are used, the harder it becomes to digitize within an organization.

This is where low-code platforms drive impact, as they enable faster development of applications that can drive transformation within businesses. And when those capabilities are mixed with process automation expertise, you get a platform like K2. This provides a quick and efficient way to automate business operations, so you have more time to focus on providing the best possible client services. Business apps can, for example, give you an easy, paperless way to manage customer relationships.

Join K2 and Velocity on August 8 at 10.30am BST for a webinar that is all-focused on customer and contract management. We’ll show you how easy it is to build apps that help you centralize and automate messy, paper-based processes and how business apps can help you:

  • Exceed client expectations - with shared visibility of customer accounts on any device
  • Improve client care - with efficient processing of business-critical workflows
  • Gain greater visibility into the customer care process through the use of dynamic reports and dashboards

Register today to reserve your spot and learn more about how the K2 platform can be used to automate many other business needs, including quote to cash and invoice processing.