Using Agile Process Management Tools to Stay Ahead
Faster change and more disruption are putting pressure on enterprises. Business transformation leaders must forgo traditional process management tools and experiment to find the way forward. Newer, agile process management tools — like K2's low-code business apps — enable speed, innovation and a sharper focus on customer experience.
In Predicts 2016: Business Transformation and Process Management Bridge the Strategy-to-Execution Gap, Gartner digs further into their three key predictions for the future of process-transforming technology platforms. Business transformation leaders will:
- Use customer journey mapping to uncover gaps between customers' expectations and perceptions
- Use citizen developers to meet increased business operations demands
- Modify traditional ways and seek agile process solutions like K2
Curious about Gartner's take on surviving and thriving in the age of digital disruption? Download a complimentary copy of the report to learn more.