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It seems counterintuitive, but manufacturers looking to invest in business process management solutions should tread lightly when involving IT in building the case to leadership. IT tends to prioritize technology benefits, instead of business benefits, which can alter the organization's criteria for selecting the right business process management solutions. According to Ernst & Young Partner David Mitchell, only when robust benefit statements have been identified can a conversation about capabilities begin in earnest.
For manufacturers especially, that means building a benefits-led business case with these transformational capabilities in mind:
K2's white paper, Making the Business Case for BPM Software in Manufacturing, gives more insight into forming your business case for business process management solutions around maximum value benefits and presenting your proposal in a way that aligns with leadership thinking.