Shared Services Must Adapt & Evolve


Shared Services Must Adapt & Evolve
Whitepaper

Transactional & Knowledge-Based Process Automation Are Not Mutually Exclusive

Today’s shared-services organizations (SSOs) often struggle to deliver cost-effective, reliable support to the business while also expanding their functional scope to include more complex, knowledge-based processes. Although companies are turning to emerging technologies for help, many of these are unable to offer both a way to standardize and a way to stay agile.

Read Transactional & Knowledge-Based Process Automation Are Not Mutually Exclusive to learn how SSOs can offer cost savings and strategic value for processes such as:

  • Invoice processing, AP/AR, customer collections, procure-to-pay
  • Employee onboarding & offboarding
  • Document review
  • Complaint resolution, customer onboarding

The shared-services industry is ripe for an efficient solution that automates transactional processes yet remains flexible enough to capitalize on knowledge-based work. Keep reading to see how K2 can help.