TON’s absence of an electronic content management system was resulting in lost invoices, delayed approvals, siloed data and challenges in figuring out the status of any active contract. TON used K2 and SharePoint to build simplified and user-friendly solutions that have centralized workflows and document storage, support automated data mining and invoicing processing, and reduce administrative burdens on the IT department.
- Better overview of departmental projects and activities
- Streamlined IT help desk operations
- Reduced accounting document processing time from 15 to 3 days
- Deliver better experiences to customers with complex requirements