PPB Advisory, a leading professional advisory firm, found their standalone workflows to be limited and not functional as a complete workflow solution. With help from K2 consulting, PPBA’s Technical Business Analyst Tamira Owen was able to build solutions with K2’s blackpearl on her own.
PPBA has five production processes, including a portal to manage internal requests sent to the Australian Tax Office, and many more in the works. Their new applications have consolidated multiple processes into standardized forms, views and portals — increasing visibility and insight.
Benefits: Using K2 has helped PPBA improve slow, manual processes, gain visibility and insight into processes, increase efficiencies and improve user experience.