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Neon is an Insurance Syndicate operating within the Lloyd’s Insurance Market in London. They undertake regular audits of policies by external reviewers and, previously, this would involve a lot of time from the Underwriting teams. Prior to K2, Neon employees had to wade through a number of systems in order to get a complete view of policy information. With K2, employees have full visibility into customers and policies -- allowing them to make better decisions faster. Now, the external reviewers can have direct access to the information and only contact the Underwriting teams if they have queries.
Benefits: With K2, employees have full visibility into customers and policies -- allowing them to make better decisions faster.