Metro Pacific Investments Corporation (MPIC) has streamlined the management of two critical processes with K2: Expense/Reimbursement and Contract Management. The system automatically routes forms and applications to the appropriate approvers based on Cost Centre, providing MPIC staff visibility and tracking, notifications and escalations. For expense/reimbursement requests, any MPIC staff member is now able to submit company-related expenses and reimbursements to Finance and Accounting for approval, which were previously done manually through paper, slowing the process and adding to the company clutter. The use of K2’s escalation rule and reimbursement requests to be tracked with automatic reminders to ensure SLAs are met.
Benefits: Reimbursement process cut from one to two weeks to three to five days.