KZN Treasury had numerous processes that they wanted to manage, so they started looking at bringing business process management (BPM) into their environment. K2 was recommended to be the best BPM platform for the Department of Treasury. With the help of K2 Partner ITRelated, they created a Leave Management Solution, designed specifically for government entities, that is compliant with the DPSA’s leave policies and regulations for government.
Before K2, KZN Treasury's application process, on an average, took between 15 to 60 days. With the automated process, it now takes anywhere from 15 minutes to a maximum of six days, with the SLAs and the escalations built in. Leave records are adjusted and there is no loss of revenue as a result.
Benefits: The leave application process took between 15 to 60 days, with some sitting on desks for a year. With the K2 automated process, the process can take 15 minutes to a maximum of six days, with the SLAs and the escalations built in.