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The Rise of the Citizen Developer
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Israeli Court's new case management system, built with K2, is used by 3,700 judges and court employees. The process completely eliminates the need for courts to handle and file paper-based reports, forms and correspondence. Of the 100,000 new documents that enter the court system every day, 40,000 are received or generated electronically. The remaining 60,000 paper-based documents are now scanned on receipt and shared and stored electronically. This reduction in paper limits the need for storage space and filing cabinets in offices.
“For the first time, we now have information about the status of all our cases and can monitor workloads,” Yarden Yardeni, the project manager at Israeli Courts, said. “This insight will allow us to allocate work to judges and clerks more effectively and process cases efficiently.”
Benefits: With more than 800,000 new cases annually, a new, inexperienced employee can process each case the right way, with the same efficiency as a more experienced member of staff.