Only 8 months for 45+ processes
Initially, WSH considered staying with Nintex and InfoPath, as it was familiar with these packages. However, WSH opted to replace Nintex and InfoPath with K2 Cloud, a secure online platform for creating bespoke business processes. “K2 provided a single business process automation platform, capable of transforming all our existing processes and forms in the cloud,” says Lisa Saint, SharePoint Developer at WSH. “K2 Cloud also offered a lot of flexible functionality for developing workflows within and outside of SharePoint Online.”
Using K2 Cloud, it took just one developer at WSH only eight months to migrate 45 separate business processes from the existing on-premise platforms to the cloud, with 15 more in development. The transition to SharePoint Online and K2 Cloud was almost imperceptible to users, who continued to use their business processes as usual. Now, day after day, the K2-based processes perform remarkably, with some automated workflows and forms handling hundreds of requests every month.
The enhanced functionality of K2 Cloud has reduced the complexity of some processes and made them easier for employees to use. The company’s smart resourcing process makes all the relevant information about employee availability for work visible to managers in one place. Everyone in the process adds information to the same form, eliminating the need for additional details to be passed back and forth in emails and separate workflows.
K2 Cloud has also allowed WSH to streamline several processes, saving time for employees. The company’s accident reporting process, for instance, shows employees only the information they need, at a specific point in time, to enable them to fulfill their tasks more quickly. “Not all our employees are desk based, so the more time we can free up for them to work in their restaurants and hospitality businesses, the better it is,” Saint says.
Saint used K2’s online tutorials and materials to learn how to use K2 Cloud at her own pace and took advantage of K2’s Remote Support service to gain additional6 guidance when she needed it. “K2’s support team was really responsive and great for providing extra help when I needed it,” she says.