Key workflows at the heart of the business
Shoosmiths now has K2-based process workflows in four key areas of its business, with plans to extend this across other business areas. These are HR functions (employee self-service and onboarding), English conveyancing, clinical negligence case management, and land plot conveyancing for developers.
The use of K2 has contributed to significant time savings across all areas of its business. This has been achieved via a combination of process optimization, document and process automation using K2, and integration. Within the conveyancing function alone, the firm estimates it saves up to 60 minutes per case handler per day. This equates to approximately 800 hours per week across the function. By replacing the legacy workflow technologies with a single platform based on K2, the firm significantly reduces its annual operating expenditure.