Complete process automation
As part of their strategic digital transformation initiative, Proliant set out to find a digital process automation (DPA) solution that would help them meet their initial objectives for the sales process while also providing a platform for further process automation.
Focusing on three main objectives—including cross-functional efficiency, customer journey reporting and integration capabilities—Proliant evaluated K2 and a competitor's platform. Ultimately, Proliant chose K2. “The K2 platform is much more robust and offers so much more when we build end-to-end systems with 3rd party integration, robotics and strong forms and workflow capabilities,” says Arthur Orekyeh, Senior SharePoint Solutions Developer and K2 Lead.
K2 and digital process automation are creating a new paradigm at Proliant. They can now enhance their ability to do business more efficiently and plan to leverage this lean approach to automation as they proceed to streamline processes for the Operations and Implementation teams. “K2 really filled the gap...We can start taking things that people do without even thinking and automate them so that other people can do them without having to know… This will really help us move the company to the next level,” says Cory Loriot, Senior SharePoint Solutions Architect.