Taking Business Process Technology to the Realm of Optimizing Education

Learning is at the center of what happens in educational institutions. However, these same institutions are distracted by almost constant noise throughout the community. This could be prevented by further connecting teachers, students and administrators so the institution can become an efficient organization that empowers people to immerse themselves in knowledge. Imagine a world where students can access their grades in real-time to see where they may need help, or even send a request to a professor for additional resources in an area to further understanding, all from their mobile device. Grading records systems could seamlessly allow teachers to automatically capture grades from test results and modify additional grades and reviews all without writing a single letter with a red pen. Teachers and administrators could coordinate on course content and lesson plans with notes and approvals within a single record system that automatically generates content on approval. It’s not a fictionally Star Trek university, this is a world within reach of many educational organizations.

The need for improved process management and automation in education is centered on the students, and rightly so as they are the ones who benefit the most from an improved learning environment where the true focus is on education rather than administration. When we look at the people who are actively tuned into the latest iPhone app, or social interaction platform, students, and the Generation Y/Z demographics many fall into, are among the first to adopt newer technologies and are the harshest critics when it comes to adoption versus rejection of new technology. This has translated to an entire generation that accesses applications and information from a digital format and is keenly aware of the user experience from their mobile devices. Inefficient technology and processes create noise in this experience from an educational standpoint. Having to log into different systems to add grades or to see the registrants for a course, and submitting files that sit in a cabinet after grading are experiences that detract from more efficient learning. As we look at the non-traditional student , students who may be balancing a job either part or full time, has a family to support or does not enter college immediately following high school, there is another layer added to the puzzle. As busy individuals balancing more than just their education, their history of buying behavior and research drives consumer-like behavior in the evaluation of their time and money towards education, and their user experience certainly factors in to the competitive landscape of selecting an institution for their education.

The question then becomes how do institutions streamline and unify process to facilitate a better experience for everyone within their organizations? Join us for a webinar on May 24th to see how K2 can help to not only automate process, but connect people, information, systems and process together to create efficiency across your organization.