Respect and learn from the past, but don’t dwell on it, innovate and anticipate the future.
As we say farewell to 2016 I am pleased to share that for K2 it was a year of innovation and success as we continued to drive value for our customers. By embracing new technologies, we have further enabled customers to solve the fundamental challenges of streamlining and automating tasks to reduce human error and increase efficiency wherever they may be. Looking at history, this transformation started internally first, many years ago when BPM first came on the market to attempt to improve the way companies interact and deliver services to their users.
But then and now there remains a fundamental problem that is holding them back, the lack of developers to write code to enable the required digital transformation. This limitation has magnified the need for solutions that can enable individuals who are not skilled developers to deliver business apps and automation that will help their organizations to evolve and remain competitive.
Our vision at K2 is to democratize business app creation and enable the masses with a different way. Our objective is to help customers deliver business applications faster and easier than with native code or classic BPM by empowering them to become the innovators who drive scalable business transformation for their companies. Our approach is a simplified one that continues to evolve as new technologies provide new opportunities.
Capitalize on the simplicity of drag and drop visualization paradigms but use modern approaches that embrace both rich clients and tablets for process and app authoring.
Never compromise when building the workflow engine, forms or data integrations, they must be powerful and reliable.
Embrace new technologies when they deliver increased value and insights for our customers, always innovate, never stand still.
As I look forward in 2017 I anticipate that “process automation” will fully progress to “digital transformation”. Drag and drop visual coding will fully evolve into “LowCode” and Business Process Management (BPM) will be broken down into simpler, lighter weight constructs delivered by low code platforms with robust workflows and forms engines like K2.
I’ve learned many things along the way – particularly, that as companies continue to evolve and need to adapt to market changes, customer behavior and their own internal needs - they must continually modernize their business processes, staying still is not an option. In fact, it could be detrimental.
There are many companies who chose not to adjust focus or change direction and ultimately missed out on their next generation opportunity. Examples include Kodak – missed the transformation of film to digital, Blockbuster – missed online streaming and Netflix disrupted, Barnes and Noble – missed digital books and Amazon disrupted, Microsoft – missed the rise of mobile and Apple and Google disrupted, Rosetta Stone – has been impacted by the ubiquity of translations through Google and Bing as well as more accessible online learning. While many of these were technology driven, they all also ignored the fundamental business and process innovation that was required to take the next step, instead they were disrupted by those who embraced digital and technology transformation.
That leads us to think about 2017. As organizations get further along on their journey of digital transformation, the question I get more often is, “what’s next?”
It’s the question I want to hear – it means we are helping companies meet present economic needs and they are turning to us to innovate with them for the future. We are embarking on a journey together to evolve and future-proof their business. We’re delighted to have earned this trust over 17 years, many product iterations and by serving and learning with two million users in over 84-countries around the world since starting K2. It’s profoundly rewarding and humbling; it affords us the opportunity to disrupt the status quo and provide a different approach for our customers once again.
What I love about the people who work alongside me at K2 is that we inherently crave what’s next. The future feeds our hunger. As I look ahead to 2017, there are a number of technologies that are maturing that can offer new impactful ways for us to bring value to our customers and keep them at the forefront against their competition.
This week I will discuss five trends and technologies that I believe will have a profound impact on what we do at K2 in the future and how we deliver value to customers. I hope to converse with many of you on LinkedIn, so that we can continue to learn, improve and innovate together. Join me again tomorrow as I post the first trend: Process Intelligence and Automation With Augmented Reality.