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The Rise of the Citizen Developer
K2 has everything you need to quickly deliver simple and sophisticated process automation solutions across your business.
Hal Mady, the Vice President of Sales at K2, was a recent guest on B2B Nation. The series, which is hosted by TechnologyAdvice, is a podcast for IT professionals with expert opinions & advice on the most important topics in information technology today to help you evolve and push your strategy forward.
In this episode, we discuss workflow and forms for SharePoint, no-code solutions, the growth of cloud-based service, SPTechCon Austin, and more!
Below are Hal’s four key takeaways from the conversation.
1. Appit helps to aggregate a point of access to all the data that's locked up in separate line of business systems.
It can then become actionable, build workflows, forms management, and access data from all these different lines of the business system. The ability to aggregate is super important. This was really a year of realizing that for a lot of customers, in particular some of our smaller SMB and mid-market type customers who maybe don't have IT departments of hundreds of people and who are working on different business apps and might have a smaller IT department.
But they recognize that they're hampered by their inability to make decisions based on the proper information, and they're hampered by their inability to automate processes that otherwise could be automated. Low code solutions like Appit have really stepped in, particularly our cloud solutions have really stepped in to help these companies automate their processes and really build efficiencies. At the end of the day, it's all about their ability to be efficient as they run their business.
2. In the last six months or so Microsoft Cloud has grown at an unbelievable speed.
Office 365 and their commitment to having the Office Suite on the cloud has absolutely changed the game in a lot of ways, particularly for these smaller and mid-sized companies. Cutting my teeth in SaaS business and healthcare, our conversations were about security and information and data privacy, etc. We just don't get those questions like we used to. I think largely we're past a tipping point as it relates to, "Is my data secure and safe?" We're now more to speed of access and being able to leverage the cloud more. There's still a lot of hybrid companies out there, but every day, we see more and more companies whose prime initiative is to move all of their applications to the cloud.
3. No code in a lot of ways is a marketing misnomer.
The second you say no code, someone comes up and wants to do some really jazzy thing that requires a little bit of code. One of the things I encourage my team and the folks here is to talk about the importance of low code solutioning, not because we believe that there should be some level of code writers available, but rather that we want to be the most robust solution for a customer's problems. Low code is the future, allowing line of business users to access and use the product much like you might with Salesforce.com where a line of business user can adjust reporting and change reports on the fly. As opposed to having to go and change code to do that. Saying no code can be a bit disingenuous sometimes.
4. This idea of the overwhelmed IT department is a huge challenge right now.
When you're thinking about what these teams, what these guys are trying to accomplish, their massive backlogs, it ends up becoming less about the money and more about the time. There's the full realization, I can tell you there's nothing more frustrating. When you talk to a CIO of a $500 Million company and you can see in his eyes, I can absolutely see how your solution is going to help us streamline our processes and create efficiencies, and it's good for our business, but we don't have the bandwidth, or we're struggling to find the bandwidth to execute. Frankly, that's really the genesis of Appit.
The product was to create a tool that allows these companies to build out solutions, multiple solutions, of one app builder product, and that one app builder product can create multiple solutions. Frankly, most of our customers come to us with one problem in mind. "Hal, I've got a solution I need." And I say, "Okay, Josh, here's your problem. Here's a solution." We go forward. The vast majority of our customers, even before they deploy that first solution, are launching one, two, three, four other solutions to problems they may not have realized they have when they came to us. Employee onboarding is probably one of the most popular. They come to us with a very complex business solution, problem, I should say.
But employee onboarding turns out to be the first deployment they launch because it's simple. It's a quick win. It's something that everyone feels. So these overwhelmed IT departments, really their strong desire to get back time and their strong desire to allow the line of business systems to have more ownership in the process, those challenges coming together is really why Appit was born. It's really what we're trying to accomplish and to help those guys find time back and build multi-tasking solutions.
This podcast was created and published by TechnologyAdvice, an Inc. 5000 company looking to help buyers find the best security software, payroll systems, and more. Interview conducted by Josh Bland.