Services and support

At K2 we understand that our success is dependent on the success of our clients. We are fully committed to helping you unlock the potential of our platform, and bringing your business vision to fruition by helping automate, manage and optimize business processes.

Unlocking potential
Our services team helps customers and partners plan, design and implement proven K2-based solutions that generate rapid, effective and measurable results. With its global partner network and services infrastructure, K2 helps you quickly and effectively design, develop, deploy and implement reliable, robust business process management, application and workflow solutions that deliver rapid return on investment.


Committed to your business success
K2 and its partners share an unwavering commitment to provide great customer service. We strive to achieve the highest levels of customer satisfaction. Our employees are evaluated based on your satisfaction levels, and we regularly conduct customer satisfaction surveys to ensure that we are meeting expectations.

Leveraging best-practice models, our services team offers a flexible and effective framework for development and operations that is also used by our own product development and IT groups. Integral to our approach is the strategic knowledge transfer from our experts to your staff, to help you make optimal use of the K2 technology.

We work with our partners to give clients the advantage of industry-specific expertise, choice, flexibility and local access, in addition to our leading business process management and workflow expertise. Our partners are trained and experienced; so they can help you evaluate and deploy the latest innovative techniques faster and more effectively.


More than technology
K2-based solutions are deployed by a growing number of the global Fortune 100, and since the release of its first software in 2000, K2 has helped clients in more than 40 countries increase profitability and productivity. Our success is due, in part, to the  powerful and flexible capabilities our software provides your business. A successful solution is about more than the technology — especially when it comes to return on your investment.


To help our customers successfully use K2 to drive their process-driven solutions we offer:
> training services to rapidly grow your team’s K2 knowledge and development capabilities.
> support services to provide reliable and accessible guidance and information on how to resolve issues and maintain your K2-based solutions.
> consulting services to ensure that your K2-based solutions are designed and deployed to meet your business needs in an optimal and timely way.